The Sanders Team Refund & Cancellation Policy
Effective Date: August 24, 2026
Thank you for choosing The Sanders Team.
This Refund & Cancellation Policy explains the terms that apply to purchases of The Sanders Team educational trading mentorship, private community membership, digital materials, and physical merchandise.
The Sanders Team educational mentorship is offered on a recurring quarterly billing basis, meaning customers are charged once every three months unless the applicable plan is canceled before the next renewal date. Eligible mentorship members may also separately purchase an optional monthly subscription to The Sanders Team private community.
By completing a purchase, you acknowledge that you have reviewed and agreed to this Refund & Cancellation Policy, our Terms & Conditions, Privacy Policy, Trading Risk Disclosure, and any additional terms presented at checkout.
1. Quarterly Educational Mentorship
The Sanders Team trading education program is offered as a recurring quarterly membership.
When you enroll, you are purchasing access to the educational program for the applicable three-month billing period.
Unless otherwise expressly stated at checkout, your quarterly mentorship will automatically renew at the end of each three-month billing period until canceled.
The quarterly price and recurring nature of the purchase will be disclosed before you complete enrollment.
By completing your purchase, you authorize The Sanders Team and its payment processor to charge your selected payment method for the disclosed quarterly amount at the beginning of each renewal period until you cancel.
Each successful quarterly payment provides access to the applicable educational services and materials for that billing period, subject to these policies and our Terms & Conditions.
2. Quarterly Renewal
Your mentorship subscription will automatically renew approximately every three months on the applicable renewal date unless you cancel before the next scheduled charge.
By enrolling in the quarterly program, you expressly authorize recurring quarterly charges to your selected payment method until cancellation.
Your renewal date is generally based on the date your original paid membership begins.
You are responsible for maintaining an accurate and valid payment method associated with your account.
If a payment is declined, expired, reversed, or otherwise cannot be processed, The Sanders Team may suspend access until payment is successfully completed.
3. Canceling the Quarterly Mentorship
You may cancel your quarterly mentorship at any time before your next scheduled quarterly renewal.
Cancellation stops future quarterly renewal charges. It does not generally reverse or refund a quarterly payment that has already been properly processed.
Unless otherwise required by applicable law, when you cancel after a quarterly billing period has begun, you may continue to have access through the remainder of the three-month period for which you have already paid. Your access will then expire at the end of that billing period.
For example, if your quarterly membership renews and you cancel one month into that three-month period, your cancellation will prevent the next quarterly renewal. It does not ordinarily create a refund for the remaining portion of your current quarter.
No additional cancellation fee is charged simply for choosing not to renew.
4. Quarterly Mentorship Refunds
Because The Sanders Team provides digital educational content, mentorship materials, proprietary resources, and access to its educational program during each quarterly period, quarterly payments are generally non-refundable once the applicable billing period has begun and access has been provided, except where otherwise expressly stated or required by applicable law.
We do not ordinarily provide full or partial refunds for unused portions of an active quarterly billing period.
Failure to watch course material, participate in mentorship, attend available sessions, use educational resources, or otherwise take advantage of services during the billing period does not create a right to a refund.
Customers are responsible for canceling before their upcoming quarterly renewal if they do not wish to be charged for the next three-month period.
5. Private Community Eligibility
The Sanders Team private community is an additional service available to qualifying customers who have purchased The Sanders Team educational mentorship.
The private community is not automatically included with your quarterly mentorship unless an offer expressly states otherwise.
Purchasing the quarterly mentorship gives eligible customers the opportunity to separately purchase access to the private community.
Joining the private community is optional.
The quarterly mentorship charge and monthly community membership charge are separate transactions and may appear as separate charges.
6. Monthly Private Community Membership
If you choose to join The Sanders Team private community, your community access will be provided through a separate recurring monthly subscription.
The applicable monthly price will be disclosed before you complete the community membership purchase.
By purchasing community membership, you authorize The Sanders Team and its payment processor to charge your selected payment method for the disclosed membership amount on a recurring monthly basis until canceled.
The monthly community subscription will automatically renew each month unless you cancel before your next scheduled monthly billing date.
7. Canceling the Private Community Membership
You may cancel your private community membership separately from your quarterly educational mentorship.
Canceling the private community membership prevents future monthly community charges but does not cancel your quarterly mentorship.
Likewise, canceling your quarterly mentorship does not retroactively refund any community membership fees that were properly charged.
When a private community membership is voluntarily canceled, access may continue through the remainder of the monthly billing period that has already been paid for. Access will then expire at the end of that billing period.
Unless otherwise required by applicable law, we do not provide prorated refunds for unused portions of an active monthly community membership.
8. Relationship Between Mentorship and Community Access
The quarterly educational mentorship and monthly private community membership are separate paid services.
Your quarterly mentorship is the qualifying educational program that makes you eligible to purchase private community access.
Purchasing community membership does not replace, modify, refund, or otherwise change the payment obligations associated with your quarterly mentorship.
The Sanders Team may require members of the private community to maintain qualifying status under the educational mentorship program, as disclosed at the time community membership is purchased.
If your mentorship access is terminated because of fraud, account sharing, unauthorized content distribution, intellectual property violations, or another material violation of our Terms & Conditions, your eligibility for private community access may also be terminated.
9. No Cross-Refunds Between Services
Cancellation or dissatisfaction with one Sanders Team service does not automatically create a refund right for another service.
Canceling your private community subscription does not create a right to refund your quarterly mentorship.
Canceling your quarterly mentorship does not create a right to refund monthly community payments already properly charged.
Each product and subscription is subject to its own billing period and cancellation terms.
10. Duplicate Purchases or Charges
If you accidentally purchase the same product or subscription more than once, please contact The Sanders Team within seven (7) calendar days of the duplicate transaction.
After confirming that the charge was genuinely duplicated, The Sanders Team may refund the duplicate transaction to the original payment method.
This provision does not apply when separate transactions represent legitimately different billing periods, services, memberships, accounts, or products.
11. Technical Access Problems
If you experience a legitimate technical problem preventing you from accessing a service you purchased, please contact The Sanders Team promptly.
We will make reasonable efforts to investigate and resolve legitimate access problems.
Temporary technical issues, browser problems, internet interruptions, device limitations, or third-party platform outages do not automatically create a right to a refund where access can reasonably be restored.
If a technical issue attributable to The Sanders Team materially prevents us from delivering the purchased service and cannot reasonably be corrected, we may provide an appropriate remedy based on the circumstances and applicable law.
12. Failure to Use the Program
Failure to participate in or use a purchased service does not create a right to a refund.
This includes failure to watch lessons, review educational materials, attend available sessions, participate in the community, complete coursework, or otherwise make use of available resources.
Your quarterly or monthly payment provides access to the applicable service during the billing period. It does not depend upon the amount of content or services you personally choose to use.
13. Change of Mind
Except where otherwise required by law, deciding after purchase that you no longer wish to trade, participate in the mentorship, continue learning, or use the purchased service does not create a right to a refund for the current billing period.
You may instead cancel the applicable subscription to prevent future renewal charges.
14. Trading Performance and Refunds
The Sanders Team provides educational trading mentorship and related educational resources.
Purchasing or participating in our program does not guarantee that you will become profitable, earn income, receive proprietary trading firm funding, improve an account balance, achieve a particular percentage return, or obtain any other specific financial outcome.
Trading losses, lack of profitability, differences in individual results, failure to achieve funding, or dissatisfaction with personal trading performance do not constitute grounds for a refund.
Additional information regarding financial-market risk and performance is contained in our separate Trading Risk Disclosure.
15. Pricing Changes
The Sanders Team reserves the right to change the price of future quarterly mentorship periods, private community subscriptions, products, or services.
Where required, applicable notice of a change to recurring subscription pricing will be provided before the new price becomes effective.
If you do not wish to continue a recurring service at a new price, you may cancel before the applicable new charge becomes effective.
Discounts, promotional pricing, sales, or future reductions in price do not create a right to a partial refund or price adjustment for amounts previously paid.
16. Suspension or Termination for Policy Violations
The Sanders Team may suspend or terminate access when a customer materially violates our Terms & Conditions.
Violations may include unauthorized account sharing, reproduction or distribution of protected material, recording proprietary content, fraudulent activity, chargeback abuse, unauthorized solicitation, harassment, security circumvention, intellectual property violations, or other serious misuse of our services.
Termination for misconduct is different from voluntary cancellation and may result in immediate loss of access.
A termination resulting from a material Terms violation does not automatically create an entitlement to a refund.
Nothing in this provision eliminates any legal rights that cannot lawfully be waived.
17. Apparel and Physical Merchandise
Physical merchandise purchased from The Sanders Team is treated separately from subscriptions and digital educational services.
Unless otherwise stated on the applicable product page, eligible unused and unworn apparel may be returned within thirty (30) calendar days after delivery.
Returned merchandise must be in its original condition and include applicable tags and packaging.
Products that have been worn, washed, altered, or damaged after delivery may not qualify for a return.
Personalized merchandise, custom products, clearance items, or products expressly identified as final sale may be non-returnable where permitted by law.
Original shipping costs and return shipping expenses are generally non-refundable unless the return results from an incorrect, damaged, or defective product attributable to The Sanders Team.
18. Chargebacks and Payment Disputes
If you believe you were incorrectly charged, experienced a billing error, or have another issue with a transaction, we encourage you to contact The Sanders Team so that we have an opportunity to investigate and resolve the issue.
Nothing in this Policy prevents you from exercising legitimate rights available through your financial institution, card issuer, payment provider, or applicable law.
Fraudulent disputes, knowingly false chargebacks, or disputing a valid transaction while continuing to use the corresponding paid service may result in suspension or termination of access where permitted by law.
The Sanders Team may provide relevant purchase records, billing authorizations, access records, policy acceptance records, communications, and other appropriate documentation when responding to a payment dispute.
19. Refund Processing
When a refund is approved, it will generally be returned to the original payment method.
Processing time after a refund has been issued may depend upon the payment processor, card issuer, bank, or financial institution involved and may be outside The Sanders Team's control.
20. Rights Provided by Law
Nothing in this Refund & Cancellation Policy is intended to waive, restrict, or eliminate any consumer right, refund right, cancellation right, or remedy that cannot legally be waived.
Where applicable law requires a refund, cancellation right, notice, or other remedy that differs from this Policy, The Sanders Team will comply with the applicable legal requirement.
21. Changes to This Policy
The Sanders Team may update this Refund & Cancellation Policy periodically to reflect changes to our products, subscription structure, pricing, business operations, or legal obligations.
The current version will be made available on our website with an updated effective date.
Any changes to recurring billing arrangements will be handled in accordance with applicable law.
22. Contact Us
Questions regarding quarterly billing, monthly community billing, cancellations, refunds, duplicate transactions, technical access, or merchandise returns should be directed to:
The Sanders Team
Email: support@thesandersteam.com
Please include your full name, the email address associated with your account, the applicable order or transaction number if available, and a brief explanation of the issue.
Acknowledgment
By purchasing or renewing The Sanders Team quarterly educational mentorship, subscribing to the optional monthly private community, purchasing merchandise, or otherwise completing a transaction with The Sanders Team, you acknowledge that you have reviewed and agreed to this Refund & Cancellation Policy together with our Terms & Conditions, Privacy Policy, Trading Risk Disclosure, and applicable checkout disclosures.